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What is your consumer data retention period?

Consumer Data Retention Period

Consumer registration & data related to an online account creation

Duration of relationship with Oriflame and for a period not exceeding 2 years following the last order .

Invoices, receipts and tax reports (including related personal data)

For a period not exceeding years following the issue of the invoice/receipt or tax report

Communications with Oriflame (including chats, telephone recordings, SMS’s and any other Customer Services; data provided during live video events or posted via social media or website communication boards)

For a period not exceeding 2 years from the date of the communication

Information related to your performance as a consumer including, history of purchases, order delivery and analysis of preferences

Duration of relationship with Oriflame and for a period not exceeding 2 years following the last order

Information related to providing you with direct marketing including monitoring effectiveness of marketing communication with you

until the consent is withdrawn but not longer than 1 year following the last order.

Information related to your participation in contests, competitions, lotteries or any other quizzes.

For a period set in the contest T&C’s and for as long as necessary to meet legal obligations (eg. tax requirements, claim settlement).

Cookies

According to Cookie policy up to 2 years after your visit to our website

Data necessary to resolve claims, data subject requests and any other disputable issues

For as long as necessary to resolve the issue and according to legal regulations

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For more information on how long your data will be stored, please contact the Company’s data protection officer - privacy@Oriflame.com.